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I can't enter my payment info!

This may be related to the internet browser you’re using. If you’re using Internet Explorer, our site isn’t entirely compatible for security reasons, and you may not be able to enter your card details. Here’s how to fix it:

  1. On the top of your browser, click the icon that looks like a torn piece of paper. This can be found in the URL bar.
  2. Once you’ve clicked the icon, refresh the page.
  3. You should be able to enter your information and safely place your order! 
Still stuck? We suggest downloading Google Chrome or Firefox for optimal Birchbox.com use.