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How do you calculate refunds?

We’ll issue your refund to your original form of payment, including the card and/or any Birchbox Points used toward the order.

When you place an order for multiple items with Birchbox Points, they’re distributed evenly amongst the items so each individual product is discounted. When you’re refunded, you’ll see a partial refund on your bank statement as well as Points back in your account.

You earn 1 Birchbox Point for every $1 spent on an order, so 1 Point will be removed from your account for every dollar you’re refunded, as well.

If you redeemed a Gift Card toward your order, you’ll be refunded in Store Credit.