Still waiting? Here are a few things to look out for:
Your tracking information can be found right on your homepage — you'll also receive an email with your tracking details each month
A few things to consider:
- Your tracking may not update in real time as your box travels to you. It’s completely normal to see up to 5 business days between scans.
- Our boxes must be shipped ground to comply with shipping regulations. If you’re on the West Coast it may take up to 10 business days for delivery. If you live outside of the contiguous US, it may take up to three weeks.
If your tracking link isn’t available…
- Check your billing info — we may be need an update to ship your box. If we secured your payment after the usual bill date, your box will ship within 10 business days of payment.
Is this your first box? If so, click here.
Experiencing delivery issues? Learn more here.