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The product(s) I added weren't included with my box shipment.

If you received an email confirming your reservation, it’s possible we weren’t able to successfully bill for either your subscription or your additional products. If we’re not able to secure your payment for your box or products we won’t be able to hold your reservations.

Click here to make sure your billing information is up to date. If everything is on track, let us know so we can take a deeper look.