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Contact via Text Message

You can contact us anytime for help via text at (646) 461-4617 and we'll get back to you as quickly as possible, M-F 9 AM-6 PM E.T. Please include your email address when reaching out to us. Texts received over the weekend will be answered on the following business day.

This number is only available for text messaging — if you'd like to talk to a Discovery Specialist, please Schedule a Call using the link at the bottom of the page.

By initiating a text message to Birchbox, you are consenting to receive non-marketing, customer service texts to this number from Birchbox in response. Msg & data rates may apply. Text STOP to (646)461-4617 to cancel. Text HELP to (646)461-4617 for help. For more information please visit our Terms & Conditions, and our Privacy Policy.