When will my box ship?
Your box will ship as soon as you pick your samples (or let us build a box for you!) during your assigned Box Customization period. From there, your box should arrive within 5-10 business days. If you do not pick customized samples, then your box will ship on the last day of your one-week customization window.
How is my box delivered?
We offer various shipping methods for our Birchbox orders. We currently ship via standard delivery, 2-day delivery and next-day delivery for most* items (*Hazmat items are only able to ship via standard delivery). Membership boxes will always ship via standard delivery, and most orders are delivered directly to customer's mailbox vs. doorstep.
Do you ship internationally?
If you still need help, please contact our Customer Support Team directly here.