We're not able to edit Shop orders once they've been placed. If you need to make changes or request a cancellation, please reach out to us ASAP with the details and we'll do our very best to take care of it.
Full-sized orders are processed and shipped out within 48 business hours of your purchase. You are not able to make changes through your Order History or Account Settings on existing orders.
If you are attempting to cancel your Birchbox Subscription Plan, please see FAQ here!